Whether online or face-to-face, customer service makes a huge difference, and it better be good! We all appreciate great customer service and have learned to expect it. We have gotten used to filling in surveys and questionnaires to express the level of our satisfaction or disappointment.

If you are a service provider or consume services as part of your business activity, the Web Client for SAP Business One enables you to manage, process, update, and create service calls and solutions using four dedicated apps under the Service module:


Web Client Service Module

The enhanced user-interface design for the Web Client Service Module enables you to view the selected solution side-by-side with the respective service call, enjoying the benefit of having all information in one place:

Web Client Service Module

The side panel is resizable, it can be closed or maximised when you need to zoom in to a specific solution.

Available in Web Client for SAP Business One 10.0, and SAP Business One 10.0 version for SAP HANA. Please get in touch if you would like to upgrade to version 10.0.

We hope that you find this tip useful. For more information on Business One, please visit our webpage.

Source: Ari Schapira | SAP Business One – The Tip of the Week