Support & Managed Services

Transitioning to a new SAP VAR Partner

Transition from one SAP Value Added Reseller (VAR) Partner to another, or from a large project into a BAU support state, is sometimes a necessary period of change and can be a worrying time for you and your team. How do you select or change your support partner and keep the time and cost of transition under control, follow a tailored transition plan, and have the right people in place throughout to ensure a successful transition into a steady state?

By
Mick Lewin

Support & Managed Services

SAP Support Backbone update – are you ready?

The SAP Support Backbone has been updated but the legacy infrastructure remains in place to allow a safe transition for customers. Customers must switch the communication of SAP Solution Manager and Focused Run to the new infrastructure before January 2020 to ensure continuous connectivity. Find out how.

By
Louise Hannaway

Support & Managed Services

Which version of NetWeaver am I running?

We’ve had this question asked many times so have put together a basic step-by-step guide on how to check which version of NetWeaver you’re running. Performing this check on an ABAP system and a Java system is very different.

By
Jonathan Salter

Support & Managed Services

How we use Solution Manager at G3G

At G3G we use Solution Manager extensively to deliver our Basis managed service, making use of features including Guided Procedures and IT Task Management. We can also install, upgrade and configure Solution Manager to help you get up and running with some of the core functionality.

By
Jonathan Salter

Support & Managed Services

Start Simple with SAP Solution Manager

The key to a successful SAP Solution Manager Implementation is to start small and activate additional functionality gradually. This blog outlines our recommendations for implementing SAP Solution Manager.

By
Jonathan Salter

Support & Managed Services

Are you getting value from SAP Solution Manager?

The latest release of SAP Solution Manager 7.2 is designed not only to support you managing your existing IT landscape, but also to optimise the value of digitisation provided by SAP S/4HANA. Below we outline how you need to prepare your system for this latest release.

By
Jonathan Salter