Sometimes people get emotionally attached to things. Are you thinking about your first car now? Well, it can be much smaller things, for example, the red stapler you have in the office and that never lets you down. Most of the time though, devices are there to serve us, but not just us. For example, a coffee machine may serve two companies located on the same floor of a building.

To allow the service provider to reflect this practice, SAP Business One introduces a new option – enabling you to assign multiple business partners to a given equipment card.

Customer equipment cards form the database that contains all serial number items that you sold to your customer and for which service can be provided. You can track the history of a specific serial number from the day you sold the item and throughout its entire service period.

When selected, a browsing button appears next to the Business Partner Code field in the Equipment Card, enabling you to assign multiple business partners and set the default one to be displayed in the field:

If you select the option “Automatically Add Business Partners from New Documents to Existing Equipment Cards”, business partners from newly created documents where the given equipment card appears, will be added to that equipment card automatically. Note that this option is available only when automatic creation of the equipment card is activated.

Available in SAP Business One 10.0, and SAP Business One 10.0 version for SAP HANA. Please get in touch if you would like to upgrade to version 10.0.

We hope that you find this tip useful! For more information on Business One, you can visit our webpage.

Source: Ari Schapira | SAP Business One – The Tip of the Week