It starts with ITSM... Connecting tomorrow's workplace today

Watch the On-demand Webinar

As customers become more digitally connected, the standards for what makes a great customer experience evolve and shift. For a business to succeed, it must be able to adapt its processes to these newly adopted practices quickly and effectively.

Enterprise Service Management (ESM), an extension of ITSM, is seeing great demand as a result of organizations looking to modernise the employee experience.

Discover how the ESM solution, IFS assyst, is helping enterprises achieve customer excellence by promoting synergy in the workplace and elevating the service experience.

Watch the webinar featuring Martin Schirmer, President of ESM IFS assyst, and Sal Laher, CDIO at IFS to learn:
  • What ESM is and why does it matter
  • How ESM creates great Moments of Service
  • Why IFS chose assyst to connect the workforce
  • How other organizations are using assyst to make employees and customers happier

About the Speakers:

Martin Schirmer

President of ESM, IFS assyst
Martin has a demonstrated history of working in the computer software industry. He possesses a strong leadership and business development mindset, leading companies to achieve their key business goals. With IFS assyst, he is helping organisations realise their maximum potential by transforming the service experience through ESM.

Sal Laher

Chief Digital and Information Officer and Executive Vice President, IFS
Responsible for driving digitised and automation transformation of IFS, Sal has over 35 years of extensive experience in the IT and business spaces. Having held various Senior Information Technology roles and has vast experience in leading organisations’ business transformations through the formulation and execution of IT strategies to meet their critical objectives.
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Have you outgrown your ITSM solution?

Why leading businesses choose IFS assyst?

Lowest total cost of ownership

Start your digital transformation from a price of a cup of coffee. 

Quickest time to value

With over 100 predefined workflows, you can hit the ground running.

A no-fuss experience

Simple to implement, use, and update, you can take full advantage of all functionalities with ease.

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