We are always so keen to check items off our to-do list and gain a sense of achieving progress. But, in many cases, we do need to look back and perhaps take a step backward. For example, when you need to cancel documents. Cancellation of documents might arise for various reasons ranging from human error, unexpected changes in timelines or suppliers, to the customer changing his or her mind.

Acknowledging the importance of the cancellation capability, SAP Business One expanded the scope of the documents that can be cancelled to include the Return Request and Goods Return Request:

Return request

As shown above, the option “Cancel” is added to the context menu. In addition, you can cancel multiple Return Requests or Goods Return Requests via the Open Items List report:

Return Requests

Upon cancellation, the status of the selected documents is set to “Cancelled” and the “Ordered” and “Committed” quantities are updated accordingly in the Item Master Data.

Available in SAP Business One 10.0, and SAP Business One 10.0 version for SAP HANA. Please get in touch if you would like to upgrade to version 10.0.

We hope that you find this tip useful! For more information on Business One, you can visit our webpage.

Source: Ari Schapira | SAP Business One – The Tip of the Week