That advert for the well known bank used to say “there is another way” and at G3G we like to think we do the same for SAP support.
You have invested in SAP, you have an experienced internal team, but sometimes you just find you need an extra helping hand. You don’t need to sign up to a long multi-year support contract, deciding today how much support demand you will have in 3 years time. You want a partner that can provide a flexible arrangement, where the longevity of the relationship is driven by customer satisfaction in the service, giving you the flexibility to adjust the demands for short term requirements as required.
If you need a partner that is Responsive, Innovative and has the Expertise to deliver, contact G3G today to see how you could make the 3 steps to SAP Support Heaven.
Expertise when you need it via flexible call off arrangements: This can range from small once off pieces of work to back filling to cover for absences. Recently a customer called us on the Wednesday with a requirement, we had provided a proposed solution by the Friday and were onsite a week later. If you are struggling to access the right expertise call us and find out how we can help you supplement your team with a flexible arrangement.
Responsive: You don’t always need to sign up to lengthy SLA agreements to receive a responsive service. If you are looking for a relationship with a partner to supplement your internal team our flexible models allow you to have access to our responsive support teams without a long contract commitment.
Innovative: We know from experience that all customers are not the same, that is why we don’t adopt a one size fits all approach. We take the time to get to understand your requirements and challenges and tailor our support solution to add value to your business.
We don’t just support you – we know you, and we would like to get to know you better.
Call us today for a no obligation review of your current support arrangements and how G3G can help you save money and add value to your internal teams.